Privacy Policy

Privacy Policy Overview

Policy overview

This privacy policy explains how Linguistic Bridge handles personal data on chunaceatuk.top in connection with language courses, tutoring enquiries, and related website services. It describes what we collect, why we use it, how it may be shared, how long it is kept, and the choices and requests available to you.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

We may process your name, email address, phone number if you provide it, inquiry message, learning goals, and level or schedule preferences when you submit a contact form, request a consultation, or communicate with us about courses. We also process limited technical data such as server request metadata and browser or device information for security and delivery purposes.

We collect only the data needed to handle enquiries, enrolment steps, and site operation.
02

How We Collect Data

Personal data is collected from forms, messages, booking-related communications, and other direct interactions with our service desk. Technical information is collected automatically through website use and system logs that support security, troubleshooting, and basic service delivery.

Most information comes directly from you; technical data is generated when you use the website.
03

Types of Cookies

Our cookie use is limited to essential cookies that support core website functions and preference cookies that store privacy choices. We do not confirm the use of analytics or marketing cookies on this site.

Only limited cookie categories are used on this website.
04

Cookie Controls

We use cookies for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.

Cookie choices are limited to essential functions and saved preferences.
01

Why We Use Data

We use personal data to answer enquiries, assess course fit, arrange group and timetable matching, confirm course terms, manage enrolment, deliver scheduled lessons and guided practice, provide progress-related communication, maintain website security, and support technical operation of the site. We may also use data to keep internal records and meet legal or administrative obligations.

Each processing activity is tied to a specific service or compliance need.
02

Service Providers and Operational Sharing

We may share personal data with service providers that support website hosting, technical delivery, communication handling, or other operational functions. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational recipients are limited to those needed to run the service.
03

Legal Disclosure

We may disclose personal data to public authorities, regulators, or other parties when we are required to do so by law, when disclosure is necessary to protect our rights or the security of our systems, or when it is otherwise necessary to comply with a lawful request.

Disclosure may be required where law, regulation, or a valid order applies.

Privacy rights lifecycle

How rights, requests, retention, and updates are handled

User Rights

Your Privacy Rights

Depending on your location and the circumstances of processing, you may ask for access to your data, correction of inaccurate information, deletion where it is no longer needed, or restriction of certain processing. You may also object to processing in some situations or request a copy of information we hold about you, subject to legal limits and verification.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To protect your information, we may ask for details that help verify your identity and understand the scope of your request. We then review the request, assess any legal or operational limits, and respond within a reasonable period under applicable law.

Requests are handled through a verification and review process before any action is taken.
Data Retention

Retention and Deletion

We retain personal data for as long as needed to respond to enquiries, manage course-related administration, maintain records connected with enrolment or service delivery, meet legal or accounting obligations, and resolve disputes. When data is no longer required for those purposes, we delete it or de-identify it where appropriate.

Data is kept only while it serves the purpose for which it was collected or a legal need remains.
Policy Updates

Policy Updates

If we make material changes to this privacy policy, we will update the notice on the website and may use reasonable service channels to draw attention to important revisions where appropriate. The updated version applies from its stated effective date.

We review this notice when our practices or legal obligations change.

Contact for Privacy Matters

Email contact
support@chunaceatuk.top
Telephone contact
+65 8111 2122
Postal address
2, Cactus Rd, Singapore, SG
Privacy enquiries

Use the listed service channels for questions about this notice or about how your data is handled.